A company's sales process is, quite simply, the process by which it sells its products and
services. It is the way that marketing
opens doors, prospects are developed, how prospects are qualified and how the prospects
are then converted into customers. It also is the financial model that is
tied to that process. For example, we
work with customers to determine a financial model of how much they can spend
to market, convert these prospects and how much that they can then consider to
offer as commission while remaining profitable! It is not uncommon for us to work with a
client who finds that their existing sales model is simply not financially
sustainable and requires re-engineering from the ground up. What we mean by this is that the existing
sales model is fundamentally flawed in that the cost of customer acquisition is
simply too high relative to the average total life time return for that
customer. In this type of situation, the
sales model is unsupportable and must be re-engineered.
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